Hope Vet - Horrible service

Amarillo, Texas 1 comment
Not resolved

Scheduled a surgery for my dog.Got her there at 9:00.

Sat in line for an hour just to take her back and put her in a kennel. Called at 4:30 to see how surgery went and they hadn't even gotten to her. Said they might not get to her that day and would have to come get her the next day, which was a saturday. Finally got her done and was able to pick her up at 6:30.

They also did blood work on her while she was there and still haven't heard anything back from vet. Called about results and they said the Dr. would call me back. 6:00 at night and i still have not heard anything from them.

They are so busy they can't handle all the patients that come in.I'm not taking my dog back to them again.

Review about: Dog Service.

Comments

Anonymous
Yonkers, New York, United States #580521

you have taken your "baby" to a hospital to have a major surgical procedure performed. this is not a fast food drive thru. if you want crappy, poor quality service, please take your pet elsewhere. if you want them to undergo a surgery without bloodwork, look to the cheapest vet in the area.

if you want the procedure to be done properly and with care please do not rush it. you are only doing your pet wrong because you have NO patience. please understand that a delay is better than rushing through and having to deal with possible complications/death.

a pet's life is not the unworthy. care, rather than push.

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